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Frequently Asked Questions

Snow plowing

  • How does your snow plowing service ensure my driveway and walkways are cleared effectively and on time?

    We use commercial-grade plows and snow blowers to clear snow from your property efficiently. We operate on a prioritized schedule to ensure essential areas are cleared as quickly as possible following a storm. Our professional crew is trained to clear your surfaces carefully while minimizing the “snow berm” left by city plows at the end of your driveway.

  • What happens if a city snowplow piles snow at the end of my driveway after you have already cleared it?

    This is a common occurrence. We will return to clear the new pile of snow left by the city’s plow. We often schedule a follow-up visit after a major storm to address this issue, or you can call us to request a rapid return trip.

  • Is your snow removal service available for commercial properties as well as residential?

    Yes, we offer comprehensive snow and ice management services for both residential driveways and walkways, as well as commercial properties like parking lots and business entrances. We can set up a seasonal contract to ensure your property remains safe and accessible all winter long.

  • Why is it important to have leaves professionally removed from my yard, and not just mulched?

    While some mulching is beneficial, a thick layer of leaves can smother and kill your lawn, create a breeding ground for pests, and prevent essential nutrients from reaching the soil. Our service completely removes leaves from your property, ensuring a clean and healthy lawn going into winter.

  • How are the leaves disposed of after you remove them?

    We handle the entire leaf removal process, from blowing and raking the leaves to hauling them away. You won’t have to worry about bagging leaves or dealing with leftover debris. We ensure leaves are disposed of properly and in accordance with local regulations.

  • Do you offer a one-time leaf cleanup, or can I schedule multiple cleanups throughout the fall?

    We offer both options. You can schedule a single, thorough fall cleanup to prepare your yard for winter, or we can set up a recurring service to handle leaves throughout the season, which is often recommended for heavily wooded properties.

Paver patio maintenance

  • How can I protect my paver patio from the freeze-thaw cycle that causes cracks to enlarge?

    We use specialized polymeric sand for paver joints. When activated by water, it hardens to form a durable, flexible seal that resists cracking from temperature fluctuations. This prevents water from seeping between the pavers and expanding when frozen, which can lead to shifting and wider cracks.

  • Why should I hire a professional to re-grout my paver patio?

    The proper installation of polymeric sand or mortar is crucial for the longevity of your patio. We have the right tools and experience to ensure the joints are properly cleaned, filled, and set, creating a long-lasting, durable bond. Improper application can lead to sand washout, weed growth, and further cracking.

  • What is your process for repairing damaged or shifting pavers?

    We begin by carefully removing the damaged pavers and the surrounding joint material. We then re-level and compact the base material, ensuring a solid foundation. Finally, we install new pavers and properly apply polymeric sand to secure them in place, restoring your patio to a safe and even surface.

  • Do you offer sealing services for paver patios?

    Yes, we offer professional sealing services. Applying a high-quality sealant every few years protects your pavers from stains, UV damage, and weathering. It enhances the paver’s color and makes future cleaning much easier.

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